Privacy Policy
LOFI VIBEZ respects your privacy and is committed to protecting your personal information.
Introduction
LOFI VIBEZ (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
This policy applies to all visitors, customers, and users of our services.
Information We Collect
We collect the following categories of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
Order & Transaction Data
- Products purchased
- Order history
- Payment confirmation details processed by third parties
Device & Usage Data
- IP address
- Browser type and version
- Pages visited and time spent
- Device identifiers
Marketing & Communications Data
- Email engagement, including opens and clicks
- Preferences and purchase behavior
Age Verification Data
We may collect information necessary to verify that you meet legal age requirements to purchase hemp-derived cannabinoid products.
How We Use Your Information
- Process and fulfill orders
- Provide customer support
- Communicate order updates
- Send marketing communications with your consent
- Personalize your shopping experience
- Improve our website and services
- Detect fraud and maintain security
- Comply with legal and regulatory obligations, including age and location restrictions
Platform & Third-Party Processing
Ecommerce Platform
Our store is hosted on a third-party ecommerce platform that processes customer data, including order details, device information, and payment facilitation.
Email & Marketing
We use third-party marketing platforms to send emails and, if applicable, SMS messages. These providers may collect:
- Email address
- Purchase behavior
- Website activity via cookies and tracking technologies
Payment Processing
Payments are processed securely by third-party providers. We do not store full payment card details.
Analytics & Advertising
We may use analytics and advertising tools that collect usage data and may track your activity across websites for marketing purposes.
Cookies & Tracking Technologies
We use cookies and similar technologies to operate and maintain our website, analyze traffic and usage, and personalize content and ads.
Types of Cookies
- Essential Cookies: Required for site functionality
- Analytics Cookies: Help us understand usage
- Marketing Cookies: Used for advertising and personalization
You can control cookies through your browser settings. Where required by law, we will obtain your consent before using non-essential cookies.
How We Share Information
We may share your information with:
- Service providers for hosting, payments, marketing, and analytics
- Shipping and fulfillment partners
- Legal authorities when required
- Successors in the event of a business transfer
We do not sell personal information for monetary compensation. However, certain data sharing for advertising purposes may be considered “sharing” under applicable laws.
Your Privacy Rights
Depending on your state of residence, you may have rights to:
- Access the personal information we collect
- Request deletion of your data
- Correct inaccurate information
- Opt out of targeted advertising or data “sharing”
- Limit use of sensitive personal information, if applicable
How to Exercise Your Rights
Submit requests by email at info@lofivibez.com. We will verify your identity before processing requests and respond within legally required timeframes.
Do Not Sell or Share
You may opt out of the sharing of your personal information for targeted advertising by contacting us or using available website controls. We honor recognized browser-based opt-out signals where required.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Comply with tax, legal, and regulatory obligations
- Resolve disputes and enforce agreements
Order-related data may be retained longer for compliance purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.
In the event of a data breach, we will notify affected individuals as required by applicable law.
Age Restrictions
Our products are intended only for individuals of legal age to purchase hemp-derived cannabinoid products.
We do not knowingly collect information from individuals under 13. We may collect and use information to verify age eligibility and restrict purchases where required by law.
Data Transfers
Your information may be processed and stored in the United States or other jurisdictions where our service providers operate.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
Contact Us
If you have questions or wish to exercise your privacy rights, contact us at info@lofivibez.com.
Mail: 1580 Flat Shoals Rd SE Ste C #1035
U.S. State Privacy Disclosures
Residents of certain U.S. states, including California, Virginia, Colorado, Connecticut, and Utah, may have additional rights under applicable laws, including:
- Right to know what data is collected
- Right to delete personal data
- Right to opt out of targeted advertising
- Right to non-discrimination
We comply with these laws and will honor applicable requests.
By using our website, you agree to this Privacy Policy.